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California State University, Long BeachCalifornia State University, Long Beach

Open a Support Ticket in FootPrints

On this page the ITS Service Management and Operations team collects the information needed to open a ticket in our CSULB Numara FootPrints installation.

Currently, only known Campus Technicians and Technical Coordinators can open a ticket using this form. All others must call a campus support line.

All fields are required, unless otherwise noted.

User Contact Information
Exactly 9 numbers
Use 5 or 10 numbers
Ticket Detail

NOTE: To avoid false tickets created by automated email messages, Footprints will not accept form submissions if the "Summary" field below contains these phrases: “Out of Office”, “On Vacation”, and “Automatic Reply”.

200 characters
Submitting Technician Authentication
Exactly 9 numbers
BeachID password